FAQs

How long does it take to receive products?

We try our best to ship items as fast as we can. Average shipping times are 5-11 days depending on the product.

What is your refund policy?

At Market 360, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. However, if you are not satisfied with your purchase, you can return the products to us for a full refund. Buying jewelry items online can be a dauting task, so we want to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings, we'll make it right. We give you 30 days to send it back to us for a full refund. You must ship it back at your own return shipping expense, once we have received the product, we will refund the full amount of your original purchase. Please include your name and order number on the returned parcels.

How do I track my order?

Once you place an order, you will receive an automatic confirmation email with your tracking number. Once your order has been processed and is leaving the warehouse, you will receive another automatic email with shipping information.

Contact Information

Email: customer.service@the360market.com

Phone: +1 (787) 690-3539

Support: Mon-Fri 9:00 AM - 5:00 PM (EST)

Address: 975 Bonnel Ct, Union, NJ 07083, USA